{"id":60315,"date":"2022-04-21T13:54:58","date_gmt":"2022-04-21T13:54:58","guid":{"rendered":"https:\/\/rtc-associates.com\/?page_id=60315"},"modified":"2022-05-30T16:56:30","modified_gmt":"2022-05-30T16:56:30","slug":"faq","status":"publish","type":"page","link":"https:\/\/rtc-associates.com\/?page_id=60315","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_header module_class=&#8221;dct-header-title&#8221; _builder_version=&#8221;4.17.3&#8243; title_font=&#8221;||||||||&#8221; content_font=&#8221;||||||||&#8221; content_text_align=&#8221;center&#8221; background_color=&#8221;rgba(0,0,0,0.71)&#8221; background_image=&#8221;https:\/\/rtc-associates.com\/wp-content\/uploads\/2022\/04\/divi-finance-theme-14.jpg&#8221; background_blend=&#8221;overlay&#8221; global_colors_info=&#8221;{}&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;]<\/p>\n<h1><span style=\"color: #e02b20;\">FREQUENTLY ASKED QUESTIONS<\/span><\/h1>\n<h1><\/h1>\n<p>[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.17.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.17.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.17.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p class=\"welcome-textmsg\">These are some of the most frequently asked questions. Please feel free to browse through the answers and contact us with any questions or comments that you may have.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_toggle title=&#8221;How do I change my account password?&#8221; open_toggle_text_color=&#8221;#000000&#8243; closed_toggle_text_color=&#8221;#000000&#8243; _builder_version=&#8221;4.17.0&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h2&#8243; title_font=&#8221;Open Sans|600|||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.6em&#8221; body_font=&#8221;||||||||&#8221; body_line_height=&#8221;2em&#8221; background_color=&#8221;#ffffff&#8221; border_width_all=&#8221;0px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"panel-group accordion sp-b-30\" id=\"toggle\">\n<div class=\"panel panel-default\">\n<div id=\"toggleOne\" class=\"panel-collapse in\">\n<div class=\"panel-body\">Please click Login Help on the top of the web page.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;If I sell products in a state where my customers are tax exempt, do I have to register with the Department of Revenue?&#8221; open_toggle_text_color=&#8221;#000000&#8243; closed_toggle_text_color=&#8221;#000000&#8243; _builder_version=&#8221;4.17.0&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h2&#8243; title_font=&#8221;Open Sans|600|||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.6em&#8221; body_font=&#8221;||||||||&#8221; body_line_height=&#8221;2em&#8221; background_color=&#8221;#ffffff&#8221; border_width_all=&#8221;0px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"panel panel-default\">\n<div id=\"toggleTwo2\" class=\"panel-collapse in\">\n<div class=\"panel-body\">In most states, you are required to file a sales tax exemption form. Subsequently, you are responsible for making sure your exemption certification is current.<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\"><\/div>\n<\/div>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;If I am doing business in a state, do I need to register with the Secretary of State?&#8221; open_toggle_text_color=&#8221;#000000&#8243; closed_toggle_text_color=&#8221;#000000&#8243; _builder_version=&#8221;4.17.0&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h2&#8243; title_font=&#8221;Open Sans|600|||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.6em&#8221; body_font=&#8221;||||||||&#8221; body_line_height=&#8221;2em&#8221; background_color=&#8221;#ffffff&#8221; border_width_all=&#8221;0px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"panel-group accordion sp-b-30\" id=\"toggle3\">\n<div class=\"panel panel-default\">\n<div id=\"toggleOne3\" class=\"panel-collapse in\">\n<div class=\"panel-body\">If you have employees or an office within the state, you are asked to file with the secretary of state. Utility companies are required to file with the secretary of state for all states in which they have customers.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_toggle][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_toggle title=&#8221;Do I have to file a sales tax return in every state in which I conduct business?&#8221; open_toggle_text_color=&#8221;#000000&#8243; closed_toggle_text_color=&#8221;#000000&#8243; _builder_version=&#8221;4.17.0&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h2&#8243; title_font=&#8221;Open Sans|600|||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.6em&#8221; body_font=&#8221;||||||||&#8221; body_line_height=&#8221;2em&#8221; background_color=&#8221;#ffffff&#8221; border_width_all=&#8221;0px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"panel panel-default\">\n<div id=\"toggleOne2\" class=\"panel-collapse in\">\n<div class=\"panel-body\">Yes. If you are selling any tangible product or service that requires sales tax to be added, then you must register with the Department of Revenue and submit a sales tax report with payment, if applicable.<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-default\">\n<div class=\"panel-heading\"><\/div>\n<\/div>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How many returns are filed on an annual basis in order to keep our State Certifications in good standing?&#8221; open_toggle_text_color=&#8221;#000000&#8243; closed_toggle_text_color=&#8221;#000000&#8243; _builder_version=&#8221;4.17.0&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h2&#8243; title_font=&#8221;Open Sans|600|||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.6em&#8221; body_font=&#8221;||||||||&#8221; body_line_height=&#8221;2em&#8221; background_color=&#8221;#ffffff&#8221; border_width_all=&#8221;0px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"panel-group accordion sp-b-30\" id=\"toggle2\">\n<div class=\"panel panel-default\">\n<div id=\"toggleThree2\" class=\"panel-collapse in\">\n<div class=\"panel-body\">There are more than 1000 returns, which are either filed monthly, bi-monthly, semi-annually, annually or biennially. Depending on your certifications, you may have to file over 2,000 returns per annum.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Are we required to be certified in a state if we are providing telecommunications service?&#8221; open_toggle_text_color=&#8221;#000000&#8243; closed_toggle_text_color=&#8221;#000000&#8243; _builder_version=&#8221;4.17.0&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h2&#8243; title_font=&#8221;Open Sans|600|||||||&#8221; title_font_size=&#8221;16px&#8221; title_line_height=&#8221;1.6em&#8221; body_font=&#8221;||||||||&#8221; body_line_height=&#8221;2em&#8221; background_color=&#8221;#ffffff&#8221; border_width_all=&#8221;0px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"col-lg-8\">\n<div class=\"panel-group accordion sp-b-30\" id=\"toggle4\">\n<div class=\"panel panel-default\">\n<div id=\"toggleFour1\" class=\"panel-collapse in\">\n<div class=\"panel-body\">Most services require certifications. Long distance providers (IXC) are required to have a certification in most states. Local service providers (CLEC) are required to have a certification in all states and the District of Columbia. VoIP and data service providers are required to have a certification in certain states, but not all.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"col-lg-4 sidebar right\"><\/div>\n<p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.17.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_cta title=&#8221;Interested in working with us? &#8221; _builder_version=&#8221;4.17.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#0C71C3&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 class=\"lead nm text-center title\">Call us at <a href=\"tel:(678)%20436-5590\">(678) 436-5590<\/a> or Email us at <a href=\"mailto:info@rtcteam.net\">info@rtcteam.net<\/a><\/h2>\n<p>[\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>FREQUENTLY ASKED QUESTIONS These are some of the most frequently asked questions. Please feel free to browse through the answers and contact us with any questions or comments that you may have. Please click Login Help on the top of the web page. In most states, you are required to file a sales tax exemption [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-60315","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/rtc-associates.com\/index.php?rest_route=\/wp\/v2\/pages\/60315"}],"collection":[{"href":"https:\/\/rtc-associates.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rtc-associates.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rtc-associates.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rtc-associates.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=60315"}],"version-history":[{"count":11,"href":"https:\/\/rtc-associates.com\/index.php?rest_route=\/wp\/v2\/pages\/60315\/revisions"}],"predecessor-version":[{"id":60532,"href":"https:\/\/rtc-associates.com\/index.php?rest_route=\/wp\/v2\/pages\/60315\/revisions\/60532"}],"wp:attachment":[{"href":"https:\/\/rtc-associates.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=60315"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}