Frequently Asked Questions
These are some of the most frequently asked questions. Please feel free to browse through the answers and contact us with any questions or comments that you may have.
User Account Management
Yes. If you are selling any tangible product or service that requires sales tax to be added, then you must register with the Department of Revenue and submit a sales tax report with payment, if applicable.
In most states, you are required to file a sales tax exemption form. Subsequently, you are responsible for making sure your exemption certification is current.
There are more than 1000 returns, which are either filed monthly, bi-monthly, semi-annually, annually or biennially. Depending on your certifications, you may have to file over 2,000 returns per annum.
Secretary of State
If you have employees or an office within the state, you are asked to file with the secretary of state. Utility companies are required to file with the secretary of state for all states in which they have customers.
Most services require certifications. Long distance providers (IXC) are required to have a certification in most states. Local service providers (CLEC) are required to have a certification in all states and the District of Columbia. VoIP and data service providers are required to have a certification in certain states, but not all.