Frequently Asked Questions
These are some of the most frequently asked questions. Please feel free to browse through the answers and contact us with any questions or comments that you may have.
User Account Management
Tax Compliance
Yes. If you are selling any tangible product or service that requires sales tax to be added,
then you must register with the Department of Revenue and submit a sales tax report with payment,
if applicable.
If I sell products in a state where my customers are tax exempt, do I have to register with the
Department of Revenue?
In most states, you are required to file a sales tax exemption form. Subsequently, you are responsible
for making sure your exemption certification is current.
How many returns are filed on an annual basis in order to keep our State Certifications in good standing?
There are more than 1000 returns, which are either filed monthly, bi-monthly, semi-annually, annually or
biennially. Depending on your certifications, you may have to file over 2,000 returns per annum.
Secretary of State
If you have employees or an office within the state, you are asked to file with the secretary of state.
Utility companies are required to file with the secretary of state for all states in which they have customers.
Certifications
Most services require certifications. Long distance providers (IXC) are required to have a certification
in most states. Local service providers (CLEC) are required to have a certification in all states and the
District of Columbia. VoIP and data service providers are required to have a certification in certain states,
but not all.